Privacy Policy of Trixi Formulations Pty Ltd (ACN 672 969 292)

Effective Date: 30 November 2023

1. Introduction

Trixi Formulations respects the privacy of our website visitors and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data in compliance with the Australian Privacy Act 1988 (Cth).

2. Information We Collect

We collect the following personal information from you:

  • Name
  • Email Address
  • Contact Number
  • Details of your inquiries
  • Site usage data collected through Google Analytics

This information is collected through our website and blog when you use our contact form or subscribe to our blog.

3. Use of Personal Information

The personal information you provide is used for the following purposes:

  • To contact you regarding your inquiries.
  • To send communications and notifications (such as details of newly-published blog posts), if you have opted-in.
  • To analyse our web service usage and improve our website, products and services.

Our website uses Google Analytics, so site usage data will be provided to Google in a deidentified and aggregated form. User-provided data may also be sent to Google after it is converted into a deidentified and obfuscated format (using a one-way hashing algorithm) if it is entered into any web form.

4. Storage and Security of Personal Information

Your personal information is stored on the servers of our IT service providers, including Microsoft, Google, FormSpree and DigitalOcean. We implement modern encryption and other security measures to ensure the safekeeping of your data. Our commitment to data security is unwavering, and we continuously update our practices to safeguard your information.

5. Non-Disclosure of Personal Information

We assure you that your personal information will not be sold, exchanged, or shared with any third parties, except as required by law (e.g. if disclosure is required by court order).

6. Access and Control of Personal Information

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate personal information.
  • Request the deletion of your personal information from our records.
  • Unsubscribe from our communications at any time.

To exercise these rights, please contact us using our contact form.

7. Changes to the Privacy Policy

We may update this policy periodically to reflect changes in our practices or regulatory requirements. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us using our contact form.